Responsible Casino Gaming
Practical information intended to help adults keep casino participation controlled and recreational.
1. Adults only
Harborbrookstudio casino access is restricted to adults aged 18 and over. Valid identification may be requested. A person who is underage, unable to verify age or subject to an exclusion must not enter or participate in casino gaming.
2. Casino gaming involves risk
Casino games involve financial risk and random outcomes. No casino result, return, prize or recovery of previous losses is guaranteed. Money used for casino gaming should be limited to discretionary funds that can be lost without affecting essential expenses.
3. Set limits before play
Decide a casino spending limit and a time limit before participation. Keep funds for rent, food, transport, debt payments and other essential commitments separate. Do not increase a casino limit because of losses, frustration or a belief that a result is “due”.
4. Take regular breaks
Pause casino gaming regularly, leave the gaming area and reassess time and spending. Fatigue, distress, anger, intoxication, isolation or financial pressure can impair decisions. Do not use casino gaming as a way to escape personal or financial problems.
5. Never chase losses
Chasing losses means continuing or increasing casino play in an attempt to recover money already lost. This can increase harm. Treat each casino outcome as final, stop at the pre-set limit and avoid borrowing, selling assets or using essential money to continue.
6. Warning signs
Warning signs may include spending more time or money than planned, hiding casino activity, borrowing for gambling, missing obligations, feeling restless when trying to stop, returning quickly after losses, or experiencing conflict, anxiety or sleep disruption. Early action is preferable.
7. Practical controls
Ask the venue about available casino limit tools, breaks, account restrictions or self-exclusion procedures. Consider carrying only the amount planned, avoiding credit access, recording spending and arranging a trusted person to support the limit.
8. Self-exclusion
A person concerned about their casino behaviour may request information about venue self-exclusion and local support. BetStop is the Australian Government National Self-Exclusion Register for licensed online and phone wagering services; it does not replace venue-specific casino exclusion processes.
9. Australian support
Gambling Help Online provides free confidential support across Australia and the Gambling Helpline can be reached on 1800 858 858. Support is available for people who gamble and for family or friends affected by gambling. Contact details are presented as plain text in accordance with this site’s contact-link rules.
10. Immediate safety
If gambling-related distress creates an immediate risk of harm, contact emergency services on 000 or seek urgent local assistance. Casino staff are not a substitute for medical, financial, legal or crisis professionals.
11. Privacy and dignity
Requests for responsible casino support should be handled respectfully and with appropriate privacy. Information may still need to be used or disclosed where required by law, venue safety, regulatory duties or the administration of an exclusion.
12. Our approach
Harborbrookstudio promotes casino entertainment as an optional adult leisure activity, not as income, investment or a solution to financial difficulty. Marketing and guest information must not promise wins, minimise risk or encourage excessive casino participation.
13. Contact
For venue-specific responsible casino information, write to info@harborbrookstudio.com or contact the guest services team during published business hours. Last updated: 22 July 2026.